FAQ

How do I contact your company if my question isn’t answered here?

The most easiest and effecient way to contact is is through email (shopaholicscloset@mail.com), where we aim to reply back within 48 hours.
What do I do if I received a defective order?

We at shopacholicscloset take great care in the packaging of our products, but if you do receive a defective product we would require you to mail back the product, and after assessing the return product a refund will be processed straight away.
What are the shipping options?

At this point in time shopacholicscloset is only able to offer Royal Mail 2nd Class delivery, this usually takes 2-3 days after payment and packagaing has been processed. Shipping will only take place on weekdays and not on the weekends.
Can I insert an image, video, or gif in my FAQ?

Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
How do I add a new question & answer?

To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
How do I edit or remove the “FAQ” title?

You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.